Return & Refund Policy
At Snapto, customer satisfaction is our top priority. We maintain strict quality checks for all grocery and FMCG items.
Doorstep Return Policy
- Return at time of delivery: Snapto entitles all customers to inspect items and return any product at the time of delivery if you are not satisfied with freshness, packaging, or quality.
- Condition: Products must be in their original packaging, unused, and undamaged.
- Refund Processing: Once the return is validated by our delivery executive, the refund amount will be credited back to your original payment method (or bank account) within 2 to 5 working days. For COD orders, cash will be adjusted immediately or refunded via UPI.
Need Help?
Contact our support team at support@snapto.in or initiate an order cancellation request directly in your order details screen.