Privacy Policy
Snapto online grocery service and application is provided by Snap Ecommerce at no cost and is intended for use as is. This page informs visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our service.
Information Collection & Use
For a better experience while using our service, we may require you to provide us with certain personally identifiable information (such as your name, delivery address, phone number, and email). The personal information that we collect is used for providing and improving the service, processing orders, and communicating delivery statuses.
Log Data & Cookies
Whenever you use our service, we collect data and information on your browser/phone called log data. This log data may include information such as your device IP address, operating system version, app configuration, and visit timestamps. Cookies are used to maintain your cart state and authentication session.
Service Providers
We may employ third-party companies and individuals for payment processing (Razorpay, Cashfree), SMS notifications (MSG91), and cloud hosting (AWS). These third parties have access to your personal information solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it with 256-bit SSL encryption.
Communications
By creating an account, you authorise Snapto to send notifications via SMS, Email, WhatsApp, and push notifications for order confirmations, delivery tracking, and essential account updates.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us at support@snapto.in.